Shipping Policy

We offer free local delivery and shipping charges are $20.00 flat rate for standard freight (ground) less than 50lbs within Canada. For shipments over and above the standard weight/dimensions or in remote areas are subject to additional pricing. If additional shipping charges should apply a representative will contact you to outline those charges. The customer has the right to cancel the order if not in agreement with additional shipping charges.

All shipping is by FedEX, Canada Post, Purolator, YEGTEL, Select local couriers or specialized heavy freight couriers. Shipping charges are non-refundable. Sorry, orders can not be picked up at our warehouses. All orders must be shipped or delivered locally.

* An additional charge of $75.00 will be charged to your credit card for any shipment that is refused or undeliverable due to no fault of YEGTEL or the courier. YEGTEL reserves the right to review shipping.

Your order will not ship until after it has been verified and processed by our Order Processing Department. Every effort is made to process all orders within 24 hours after receiving an order, but this doesn’t guarantee that your order will be shipped out the same day nor does it guarantee next day delivery.

Note: Please keep in mind that our distribution centers do not process or ship orders on weekends and/or holidays.